Get in touch

We're here.
Really.

A real person reads every message. No bots, no canned responses. Tell us what you need and we'll get back to you fast.

General support
Questions about how Chainr works, your account, or a sale you've registered. Buyers and sellers both welcome.
hello@chainr.app
Replies within 24 hours
Evidence requests
For law enforcement requesting an evidence pack. It is released only to verified police, on their direct request, never to a party.
evidence@chainr.app
Replies within 48-72 hours
Law enforcement
Police or legal authority requesting records as part of a formal investigation.
police@chainr.app
Prioritised response
Press & partnerships
Media enquiries, partnership proposals, or integration opportunities.
press@chainr.app
Replies within 48 hours
Send us a message
Not sure which email to use? Just fill in the form below and we'll route it to the right person.
All Chainr systems are operational
Response times
General support
Within 24 hours, Mon-Fri
Evidence requests
48-72 hours for law enforcement
Law enforcement
Prioritised, usually same day
Press & partnerships
Within 48 hours
Common questions
How does the 6-digit code work?My phone has been blacklistedWho can see my ID photo?How do I delete my account?
£2.50
per party
Register a sale